We’re happy to announce that we’re going live with a brand-new help site today!
There have been some concerns about the current helpsite that we’ve looked into, and we have to agree that it could be made easier to navigate and more hierarchical.
Our new site is based on the popular open-source Mediawiki platform, which is easy to navigate and comes with a lot of features to make life easier for users as well as for us to update quickly as new products, tweaks, and options become available. It also has a significantly better search function, which makes finding an answer to your question a snap.
As always, your comments and questions are encouraged, and we continue to be available by email at helpme@easydns.com as well as by phone.
Just give us a call at 1-888-677-4741 (or 0-8000-321943 if you’re in the UK).
John says
Looking good already, thanks for the effort. I think the new one may be easier to keep updated, based on my limited experience w/ mediawiki.
Glad to have two domains associated w/ your DNS 🙂
John
easyDNS Support says
Thanks John!
Ease of updating was a large part of the decision to go with a wiki platform. Throw in the vast number of extensions available for it for future expansion and it was pretty much a lock.
Plus, as you may know, we’re kind of fond of PHP around here…
Arnon