Announcing easyPress, managed WordPress hosting – high performance wp with built-in disaster recovery

Written by Mark Jeftovic on May 15, 2013 — Leave a Comment

It was nearly a year ago when Victor Granic asked to pick my brain around “how to build an awesome company” (Thanks Victor, that’s quite a compliment). He was building a startup that was doing a lot of WordPress development. Similar to the precursor company from which easyDNS came out of, they found themselves hosting their customers internally because it was (and still is, until now) difficult to find places that do managed WordPress hosting properly. (It’s not as simple as throwing the latest WordPress tar ball into a cpanel server somewhere. Anybody who’s ever had to run and maintain a production level WordPress installation probably already knows this.)

After we talked about the culture of a company, where it comes from and how to sustain a healthy one over the years, we had an idea: Why don’t our respective companies collaborate on a managed WordPress offering? Victor and his team would continue to build the guts of the hosting platform while we would be the DNS and failover layer and then support it. Thus, easyPress was born. Read more »

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Posted in What's New | Tagged , ,

Go ahead, pass the Internet tax. Your (foreign) competitors thank you in advance.

Written by Mark Jeftovic on May 7, 2013 — Leave a Comment

Fotosearch_k5135036The internet is a pretty stupid place to pass a tax, and the US looks well down the road to passing one.

What lawmakers fail to understand is that taxation specific to the internet, ostensibly to boost revenues into government coffers, in practice will probably diminish them as US businesses lose competitiveness against foreign companies.

To our American friends, easyDNS is a foreign company, so don't let us stop you.

We are queuing up an email right now to send to all our US customers and once it passes we'll remind everybody that we're not a US firm and thus we will not be collecting said Internet taxes. We're really happy about that, and the bigger the tax, the happier we'll be. Read more »

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Posted in Industry Watch | Tagged

Infrastructure improvements

Written by easyDNS SysAdmins on May 6, 2013 — Leave a Comment

easyDNS has been making significant investments in its infrastructure. We'd like to share some details of our progress.

We use our own XCP (XenCloudPlatform) distribution (we call it easyXCP). This allows us to combine the latest stable Xen Hypervisor with custom scripts and makes it much easier to compile a custom ISO install image for all of our servers.

A rebuild of our core infrastructure is currently underway and some awesome hardware updates will be coming soon … so stay tuned for more information.

We just finished a major overhaul at one of our co-locations. The goal for this project was to cleanup the rack, setup iSCSI MPIO for the XCP cluster and use jumbo frames (MTU9000). We also updated every server to the latest easyXCP 1.6. With this new version, we now have cross-pool migrations and VDI migration features. This is a very big deal since we can move running VMs between completely separate XenServers without a need for shared storage and with zero downtime. We used different cable colours to identify the different networks.  We took photos before and after so you can get a real sense of how much things have changed. Read more »

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Posted in What's New

We now accept Bitcoin as a payment method.

Written by Mark Jeftovic on April 16, 2013 — Leave a Comment

Last week we enabled Bitcoin as a payment method. It works a little differently than the other payment methods.

Screen Shot 2013-04-16 at 10.38.25 AM

Click on the Bitcoin logo, once you remit your payment to the Bitcoin address that will be displayed for your particular invoice

Screen Shot 2013-04-16 at 10.38.35 AM

Send the exact amount do not round up or down.

Once we receive 6 confirmations on your payment, your invoice will be provisioned.

Also note that for new domain registrations, transfers and DNS service, when you pay via Bitcoin you should use the following nameservers initially:

btc1.easydns.COM

btc2.easydns.NET

Also note that given the volatility in Bitcoin pricing, if you require a refund it will be in normal human currency, like USD or CAD.

You may also be interested in the Bitcoin discussion thread on easyCafe.

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Posted in Of Interest | Tagged

Death to the new UI! Long Live the New New UI!

Written by Mark Jeftovic on April 15, 2013 — 2 Comments

Now that the Great Migration of nearly all customer domains from the old legacy control panel to the new one is pretty well completed, we can concentrate our efforts more fully on the current platform, and take into account the feedback from our members about the user interface, or UI or UX for short.

While a lot of people have remarked the new UI is crisper, cleaner, faster and fixes a myriad of bugs that were present on the old one and adds a lot of new capabilities, the majority of the feedback can encapsulate the new UI in one word: Read more »

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Posted in What's New

easyMail hosted IMAP boxes increased on most service levels

Written by Mark Jeftovic on March 27, 2013 — Leave a Comment

Don't worry,  we aren't talking about a price hike (we'll let the registries do that…. *groan*).

We're adding more easyMail boxes to DNS Hosting and Enterprise level packages.

DNS Hosting

Was: 1 easyMail box

Now: 3 easyMail boxes

Enterprise DNS:

Was: 10 easyMail boxes

Now: 25 easyMail boxes.

These are in effect now, so go ahead and enjoy.

Also note: We still have our introductory offer on Enterprise DNS, upgrade a domain and get your first month free (for existing members only).

 

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Posted in What's New | Tagged ,

Can your organization get blindsided and knocked offline by this trivial domain vulnerability?

Written by Mark Jeftovic on February 15, 2013 — 2 Comments

domain_revengeThere's an article on BI about how a disgruntled freelancer took a gym's website offline over a billing dispute. Regardless of who's right and who's wrong in this particular case, it underscores the reality that too many businesses let their core domain holdings be registered on their behalf by freelancers or employees in their own names rather than in the name of the organization itself.

Read more »

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Posted in Of Interest | Tagged

We're hiring! Immediate opportunity for a Customer Service Rep.

Written by Mark Jeftovic on February 15, 2013 — Leave a Comment

We have an immediate opening for a Customer Support / Customer Service Rep here at easyDNS. We are looking for people  with a minimum two years experience providing technical support in a challenging environment and who have an understanding of domain names, DNS and wordpress.

The ideal candidate will possess:

  • A technical background, hacker ethos or mad scientist mentality.
  • Reading comprehension & ability to listen carefully so as to diagnose issues
  • Have effective written and verbal communications skills
  • Understand the various internet protocols
  • Know their way around a *nix shell
  • Be bilingual

Bonus points if you

  • can program in PHP or script in perl, python
  • understand VOIP, SIP, Jabber, XMPP
  • know your way around social media
  • are available to work occasional weekends and holidays

easyDNS offers a competitive salary commensurate with experience, has a comprehensive health benefits plan and is in the process of implementing a company-wide profit sharing program.

We are looking for people with long term vision, with good ideas and who possess that unique & rare  "easyDNS work ethic" of always, consistently, no matter what, no matter when: doing what's best for the customer.

Please email resumes and CV to  jobs. (Jobs @ you know where).

 

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Posted in Jobs

Tweaking our Interface

Written by easyDNS Support on February 14, 2013 — Leave a Comment

trouble-shooting

 

Just a quick heads-up :

We've had some great client feedback about the interface and some requests for changes and tweaks, and we're working to make that happen.  Over the next while, you'll see some changes in the UI, and we think you'll like 'em.

First Up: "Confirm Changes" Screen

When you edit your A (hostname) or CNAME (alias) records your confirmation screen now lists actual changes you are about to commit, instead of simply reciting all the values for that record type. The latter becomes less useful as the zone gets larger (probably along some mathematical proportion like the inverse-square rule).

Screen Shot 2013-02-14 at 7.51.23 PM

This behaviour (which was present in the legacy interface) was sorely missing here. We'll be rolling this out to the other RR types shortly, but we really needed this for HOSTS and CNAMES sooner than later.

easyDNS

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Posted in Help and Support, Of Interest, What's New

Changes to the listing of domains in the control panel

Written by devteam on January 28, 2013 — 2 Comments

To reduce the number of clicks required in our control panel to access frequently used features, you'll notice some adjustments to the listing of your domains the next time you login.

Links to settings for DNS, Nameservers, and Whois records are now available from within the list of domains. Information on the status and service level for each domain is now displayed using colour-coded tags.

Tweaks to the control panel domain listing

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Posted in What's New
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