Category Archives: Help and Support

02 August 2010 Telephone Support Hours

easyDNS observes the Civic Holiday. It's called Simcoe Day in Toronto. Our telephone support hours are from 9am to 5pm Eastern. You can always email us for help at support@easydns.com . Thank you, The easyDNS Support Team

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easywhois issues.

We are currently experiencing issues with easywhois being able to connect to remote whois servers to retrieve domain whois information. Our operations team are working on the problem.

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smtp.easydns.com and smtp2.easydns.com now rejecting mail from clients with no reverse lookups or bogus reverse lookups

Greetings everyone, Due to a breathtaking number of new compromised PCs hitting our primary and secondary mail hubs, we are now rejecting e-mail from hosts that have no reverse lookup, or a bogus reverse lookup. This means that if the IP address of your mail server does not have a legitimate reverse "PTR" record, we [...]

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Companies: formulate a coherent management plan for your domains

We all hear about it from time to time: some large corporation letting a precious domain name drop off the deletion cliff only to have it snagged in the "drop game" seconds after it is released. I watched, stunned, a couple years ago as oracle.net (it was not a client domain) moved through its expiry [...]

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