In the final push to move the remaining members and domains from the old legacy platform to the shiny new one we want to try to make sure everybody is on the right service level to meet their needs. Many of you on the old system have been with us a long time and may still be using a premium level from the old platform (i.e "DNS Plus") simply to gain access to URL Forwarding or email forwarding.

In other words, many members are in a position to downgrade to a level of service that provides more features at a lower price.

(By the same token, a very small fraction of domains that use a high number of DNS queries will begin to be migrated to metered rates as previously announced. We will be notifying affected users.)

What follows below is a handy reference chart showing you which of the key features most of you use here are available at each service level. Click the service names for more details on what it means

We haven't described enterprise DNS below, if you use millions of DNS queries per month and need carrier class DNS you can click here.

domainPlus is our newest service level, it is ideal for non-mission critical domains. We wrote more about it here.

The Fine Print

* 99.5% of all domains we manage use less than 5 million queries per month. Queries over quota bill at $2/million queries.
** API is not publicly available yet, but it is so close we're listing where it will fall in this matrix now.
*** Currently we're supporting openid v1.1 which works for most openid enabled sites.

How to Downgrade (or Upgrade)

Go into Domain Overview -> "Domain Settings" -> Service Management:

Downgrading is easy, the wizard shows you what features you are currently using and whether you can safely downgrade without losing any functionality.

It's one click and then it'll drop the amount of the prorated difference in price as a credit into your user account balance. That credit never expires and can be used for any subsequent transaction on the system, renewals, new domains, anything.