Resolved: easyDNS non-core services outage

We are currently experiencing an outage at one of our data centres that is affecting a number of our non-core services. Outbound mail service is impacted, as well as our support ticketing system, our public resolvers and a few other periphery services. DNS is not impacted by this event, nor is url or mail forwarding, or our easyMAIL service.

Our operations team is investigating the issue and will have things cleared up as soon as possible. Further status updates will be made available through this blog as they become available.

UPDATE 8:24 PM EST: All service has now been restored. Our operations team is continuing to investigate the root cause of the issue, but as of now everything is verified online and operational.Please don't hesitate to contact our support department if you continue to experience issues.

Share

Leave a Reply

For assistance from our Support Department, please do NOT leave a comment here.
During our regular business hours, please call us toll-free at 1-855-321-EASY(3279) in North America, 0-8000-321943 in the UK, or directly at 1-416-535-8672, or email us at 'support@easydns.com'.

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Status Updates

Receive new posts via email

Loading...Loading...


Sign up for Domain Insights From The easyDNS Guy

Get "The easyDNS Guy's" 3-part Domain and DNS Boot-camp delivered free to your inbox, plus topical musings on the state of the domain landscape.
* = required field
Interests